Our Proprietary, Streamlined Process Reduces Labor Intensive Operations.

Our online referral system is a turn-key customer service portal. It allows your staff to submit referrals, check delivery status, and make instant changes to their existing or future orders.

• Our streamlined process helps to reduce…
  • …staff phone time
  • …member complaints
  • …searching for information
  • …and much more.
• Our dedicated product specialists can handle all of your medical supply product and billing questions.
• Our years of experience in the industry help your members with all of the information, answers, referrals, and resources that they need.

As a result, you’ll see improvement in member throughput, satisfaction, and retention as well as the referral lifecycle. 

To access our referral portal, click on the following link (https://referrals.tenderheart.com/)